Call Centers

Almost all new call center PBXs, auto dialers and predictive dialers are IP-Enabled these days, which gives centers an interesting telephony choice — they can continue to use traditional TDM or they can choose to switch to IP or VoIP connections, such as SIP. While most traditional businesses remain firmly rooted in the TDM world, [...]

EMW – The Smart Convergence Experts

For companies seeking the latest in voice and data network convergence, EMW offers Avaya, Cisco, Bluecoat, Brocade, Juniper and Trapeze products. As an Authorized Business Partner, EMW is the leader in technology in the region. What does that mean?  Integrated solutions from several vendors; the region’s leader in converged telecommunications solutions; backed by expert guidance [...]